Who We Are and Who Controls Your Data
The Services are operated by ATOM EU IP HOLDINGS LIMITED. For the purposes of the EU General Data Protection Regulation and other applicable data-protection laws, the Service Provider is the controller of personal data processed through the Services unless a specific notice states otherwise.
Questions and privacy requests may be sent to admin@atom.mobile.
Personal Data We Collect
We collect only the information reasonably needed to provide, secure, support, and improve the Services. The categories below may not apply to every Service.
- Account and profile information. If a Service offers registration or profile features, we may collect your email address, display name, authentication information, preferences, and an account or profile identifier.
- User content. We may process text, prompts, answers, recordings, files, feedback, and other material you submit or create through a Service, together with outputs and history associated with that content.
- Usage and analytics data. We may collect information about screens viewed, features selected, session activity, interactions, progress, responses, and diagnostic or crash events.
- Device and technical data. We may collect device type, operating-system and application versions, language settings, network information, IP address, unique device or installation identifiers, approximate region, and technical information needed for security and support.
- Purchase and entitlement data. For paid features, we may receive subscription product, purchase and renewal status, transaction identifiers, expiration or refund status, premium entitlement, and any credit or virtual item balance. Payment details are processed by the relevant distribution platform or payment provider. We do not receive or store your full payment-card number.
- Support and communications. We collect the messages and contact details you provide when you request help, send feedback, report a problem, or otherwise communicate with us.
Device Permissions
A Service may request access to device functions only when a feature requires them. The permission prompt will identify the requested access. You can withdraw a permission in your device settings, although the related feature may then stop working.
Location Information
We do not collect precise real-time location unless a specific Service clearly explains the need and requests the required permission. An approximate region may be inferred from an IP address or store settings for security, analytics, localization, or legal compliance.
How We Use Personal Data
- Provide the Services, deliver requested features, save enabled settings or progress, and make results available to you.
- Maintain accounts, profiles, subscription entitlements, premium access, and virtual item balances where those features are available.
- Operate, analyze, test, and improve the Services and diagnose crashes, performance issues, and technical errors.
- Respond to support requests and send service-related notices or other important information.
- Send marketing communications where permitted by law and subject to any consent or opt-out right that applies.
- Prevent fraud, abuse, unauthorized access, and violations of our Terms of Use and comply with legal obligations or valid governmental requests.
Automated Features and Artificial Intelligence
Some Services may offer automated or artificial-intelligence features. When you choose to use such a feature, the content, instructions, settings, and other information needed to complete the request may be transmitted to cloud, AI, and related technical providers. Those providers process the information on our behalf to analyze the request and return the requested output.
Submit only content that you are legally permitted to use. Automated outputs may be inaccurate, unexpected, incomplete, or unsuitable for your intended purpose and should be reviewed before use or publication.
Unless a Service expressly states otherwise, its automated outputs are for general informational purposes and are not a substitute for medical, legal, financial, educational, or other professional advice.
Legal Bases for Processing
Where the GDPR or similar law applies, we process personal data on one or more of the following bases: performance of our contract with you; our legitimate interests in operating, securing, supporting, and improving the Services; your consent where required; and compliance with legal obligations. Before relying on legitimate interests, we consider the effect of the processing on your rights and reasonable expectations.
Your Privacy Rights and Choices
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you and obtain information about how it is processed.
- Correct inaccurate or incomplete personal data.
- Request deletion of personal data in circumstances provided by law.
- Restrict or object to certain processing, including certain processing based on legitimate interests.
- Receive eligible personal data in a structured, commonly used, machine-readable format and request portability where applicable.
- Withdraw consent at any time without affecting processing that occurred before withdrawal.
- Lodge a complaint with your local data-protection authority. In Ireland, the supervisory authority is the Data Protection Commission.
California residents may also have rights to know, access, correct, and delete personal information, to opt out of a sale or qualifying sharing, and to receive equal service when exercising privacy rights. Because we do not sell personal information or share it for cross-context behavioral advertising, there is no sale or such sharing to opt out of. We honor legally required opt-out preference signals where technically applicable.
To exercise a privacy right, email admin@atom.mobile. We may need to verify your identity before completing the request.
Account and Data Deletion
You may request deletion of your account, profile, user content, and associated personal data by emailing admin@atom.mobile from the address connected with your account, if any. We will complete verified requests within the period required by applicable law, except where limited information must be retained for legal compliance, fraud prevention, security, dispute resolution, or enforcement of our agreements.
Uninstalling an application stops future collection from that installation but does not automatically delete information already stored in our systems. De-identified or aggregated information that can no longer reasonably be linked to you may be retained.
Data Retention
We retain personal data only for as long as necessary to provide the Services and fulfill the purposes described in this Policy. Account and user-provided data may be kept while you use a Service and for a reasonable period afterward. Content, activity history, settings, and outputs are retained for the period needed to provide enabled features, support the Service, and meet legal requirements.
Automatically collected analytics and diagnostic information may be retained for up to 24 months and may then be deleted or stored in aggregated or de-identified form. Transaction, tax, fraud-prevention, and dispute records may be kept longer where required by law or reasonably necessary. Residual copies may remain in protected backups until overwritten through the normal backup cycle.
International Data Transfers
The Service Provider is based in Ireland, while some providers may process data in other countries, including outside the European Economic Area. Where required, we use recognized safeguards such as an adequacy decision, the European Commission’s Standard Contractual Clauses, or another lawful transfer mechanism.
Security
We use reasonable technical, organizational, and procedural safeguards designed to protect the confidentiality, integrity, and availability of personal data. Access is limited to authorized personnel and providers that need it to operate, develop, secure, or support the Services. No transmission, storage method, or security system can prevent every breach, and absolute security cannot be guaranteed. Where required by law, we will notify affected users and the relevant authorities of a qualifying personal-data breach.
Children’s Privacy
The Services are intended for users aged 13 or older, or the higher minimum age required in the user’s country, unless a specific Service states otherwise and includes the safeguards required by law. We do not knowingly collect personal data from children below the applicable minimum age without valid parental consent. If we learn that this has occurred, we will delete the data promptly. A parent or guardian may contact admin@atom.mobile.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Last updated date and, where a change is material, provide additional notice through the relevant Service or another appropriate channel. Continued use after an update takes effect constitutes acceptance of the revised Policy to the extent permitted by law.
Contact Us
For questions, requests, or complaints about this Privacy Policy or our handling of personal data, contact ATOM EU IP HOLDINGS LIMITED at admin@atom.mobile.
Both documents apply across every app in the portfolio.
Read the Terms of Use